We collect information that you voluntarily provide when placing an order, creating an account, subscribing to newsletters, contacting support, or interacting with our website.
When you browse our website, certain information may be collected automatically to improve performance and user experience.
The information collected may be used for:
Senara does not store sensitive payment information such as debit card numbers, credit card numbers, CVV codes, or banking passwords. Payments are processed through secure and trusted payment channels.
Cookies help us remember preferences, analyze website traffic, improve performance, and provide a personalized shopping experience.
We never sell customer information. Information may only be shared with trusted service providers necessary for operating our business.
We implement reasonable administrative, technical, and physical safeguards to protect customer information against unauthorized access, disclosure, alteration, or destruction.
Customers are responsible for maintaining the confidentiality of account credentials and passwords. Senara is not responsible for losses resulting from unauthorized access caused by weak password practices.
Personal information is retained only as long as necessary to fulfill business, legal, accounting, and customer support obligations.
Senara does not knowingly collect personal information from individuals under the age of 13. If such information is discovered, appropriate steps will be taken to remove it.
Depending on applicable laws, customers may have the right to:
Customers who subscribe to promotional communications may receive skincare tips, new product launches, discounts, and special offers. You can unsubscribe at any time.
Senara reserves the right to update this Privacy Policy whenever necessary. Updated versions will be published on this page along with the latest revision date.
If you have questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact our support team.